Privacy policy.

1. Who we are

The data controller is Webgro Ltd (registered in England and Wales, company no. 09144528) trading as ANYPRINT, of 12 Longshot Lane, Bracknell, RG12 1RL. ICO registration ZA161558.

2. What we collect

We collect personal data only when you provide it, namely:

• Name, business name, email address, phone number when you request a quote, place an order, or contact us.
• Postal address when you ask for delivery.
• Artwork files you supply for printing (these may contain personal data of others, see section 6).
• Basic site analytics (anonymised page views, country, device type) only if you accept analytics cookies.

3. Why we collect it

To respond to your enquiry, prepare and deliver your order, raise an invoice, contact you about an active job, and meet our legal obligations (tax, accounting). Lawful basis: contract performance under UK GDPR Article 6(1)(b) and legitimate interest under Article 6(1)(f) for follow-up communication on existing customers.

4. Marketing

We do not send unsolicited marketing emails. If you have ordered from us before we may occasionally email you about a product or service we think is directly relevant. You can opt out at any time by replying to any email or emailing hello@any-print.co.uk.

5. Who we share it with

We share data only with service providers strictly necessary to fulfil your order, namely:

• Royal Mail or commercial couriers (your name, address, phone) for delivery.
• Our cloud accounting software (Xero) for invoicing.
• Our email host (Microsoft 365) for correspondence.
• Google (anonymised analytics, only with your consent).

We do not sell your data and we do not share it with marketing companies.

6. Artwork files containing personal data

Artwork supplied for variable-data printing (e.g. invitations with named guests, mailing pieces) may contain personal data of third parties. We process this data only as a processor on your behalf, store it for the duration of the active job plus 12 months for reprint convenience, and securely delete it after that period.

7. How long we keep it

Quote and order records: 7 years (HMRC requirement). Customer account records: for the duration of the relationship plus 7 years. Artwork files: 12 months after final delivery (then deleted unless you ask us to keep them on file). Site analytics: 14 months.

8. Your rights

Under UK GDPR you have the right to:

• Ask for a copy of the personal data we hold about you.
• Ask us to correct inaccurate data.
• Ask us to delete data we no longer need to hold (subject to legal obligations).
• Object to processing or ask us to restrict it.
• Complain to the Information Commissioner's Office (ico.org.uk, 0303 123 1113).

To exercise any right, email hello@any-print.co.uk. We respond within one calendar month.

9. Cookies

See our separate cookie policy for details on what cookies we set and how to manage them.

10. Changes to this policy

We update this policy from time to time. Material changes will be flagged on the home page for at least 30 days.

11. Contact

For any privacy question, write to the data controller (Webgro Ltd, 12 Longshot Lane, Bracknell, RG12 1RL) or email hello@any-print.co.uk.